FAQ


faq


WHAT IS FLUX?

Flux is an app-based concierge that gives users instant access to sold out shows, exclusive nightclubs, popular bars and brand new lounges. Flux takes the friction out of a night out at the tap of a button.


WHY DO THE PRICES CHANGE?

Flux responds in real-time to demand swings and changes prices accordingly. That means we are able to accommodate you and your party for the lowest possible price at all times. It also means prices tend to go up as a night is heating up.


WHAT VENUES ARE ON FLUX?

Flux has partnered with some of the best bars, clubs and lounges and concerts hall in the city. For the most updated list, check your app - we're adding new venues every week.


HOW DOES IT WORK?

Once you find your venue of choice and add the correct mix of guys and girls to your group, just checkout right on the app. You'll have 45 minutes to get to the door. Once you're in front of the doorman, open your Flux and show your phone screen. You and your group will be invited right inside. 


WHY IS THERE A 45 MINUTE TIME LIMIT FOR ARRIVAL?

Flux prices are the lowest possible prices, given your arrival time. To ensure this, Flux prices need to be attached to certain arrival periods. 


WHAT IF I'M RUNNING LATE?

You should only buy Flux when you are ready to go to the venue. It is best to wait to purchase until you're sure you can make it.


AM I REALLY GUARANTEED TO  GET IN?

Flux users get treated like the important clients they are. However,that doesn't mean users are not subject to the same code of conduct as other patrons. Showing up drunk, underage or in violation of the dress code will still be an issue. If a rare case occurs where you are turned away even with a Flux purchase just let us know and we'll make it right.


Don't see an answer for what you're looking for?

Email concierge@fluxapp.com